Satisfied customers are our most valuable asset. That's why you automatically benefit from our "Happiness Guarantee" every time you place an order via Buildigo.
We strive to provide you the best matching craftsman everytime you send a request on our platform. We carefully select the craftsman according to your project, availability and needed skills and match it to the availability of crafsmen in your region.
This leads to personal, professional and highly qualitative work for you and motivated craftsmen from our side. Feel free to give it a try and let us know how we can help you.
Notify us
Notify us within 7 days after completion of the work if you are not satisfied. We are always reachable by E-Mail and Office Opening Hours by Phone.
We talk to the Craftsman for You
We will discuss the facts with the contracted craftsman and raise your concerns so you can lean back and wait for our response.
Corrections will be executed
In case of justified defects, the craftsman will correct the work to your satisfaction.
We provide you Expert Support
In the event of differences of opinion, we will organize a specialist expert for you to assess the situation.
We will cover possible Expenses
The correction of the work is then carried out according to the recommendation of the expert and, if necessary, at our expense. *
*maximum amount of CHF 5'000 per order. No compensation for all reports from the 8th day after completion of the work.
Do not hesitate and let us know
We are there for you. Feel free to contact us directly by phone or send us an E-Mail with your questions or concerns. We will try to reply immediatelly. We are available from: Monday to Friday 08:00 – 18:00
